How to earn a Certificate of Completion.

Certificates of Completion show you have successfully finished a course and celebrate your new skills. To receive a Certificate of Completion you must finish all the lessons within a course.

As you take a course, you will be able to follow your progress on the bar on the top right of the screen. Once you have achieved 100%, an option to DOWNLOAD CERTIFICATE will appear.

HP LIFE certificates are not accredited or endorsed by any educational bodies.

How to access your certificates and transcript.

Once you have completed all lessons in a course and achieved 100% completion on the progress bar, an option to DOWNLOAD CERTIFICATE will appear. Each course you complete will be added to your transcript.

You will also receive an email within 24 hours with your certificate attached. If you do not receive an email, make sure you check your junk folder.

You can access all your certificates and your HP LIFE transcript in your dashboard at any time by clicking on the MY Dashboard button at the top of the page and choosing the Certificates tab.

Certificates are provided in the language in which you took the course.

Certificate does not have the correct name.

The name on your certificate comes from your profile and is the name you used to register. If you need to change your name, click on your Profile icon at the top right-hand side of the page, click the EDIT PROFILE button and edit your name. Your certificates will reflect this edit. You can visit My Dashboard > Certificates tab to download your certificates.

Certificate is in the wrong language.

Certificates are issued in the language in which you took the course. If you would like a certificate in another language, you will need to change your language settings in your profile page and take the course in that language.

Printing certificates.

To print your certificate, click on the print button in the pdf file. In your printer settings, select 8.5 x 11 paper type.

Certificate or transcript not downloading.

Please make sure your browser allows downloads. You can go to Settings > Privacy & Security to temporarily allow.

How to earn badges.

To earn a badge, you will need to complete all of the courses in one language within a category. You can earn a badge for any category that has two or more courses. To learn more about the badges you can earn, please visit this page.

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